Printed from: City of La Habra, California: Customer Service Satisfaction Survey
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Customer Service Satisfaction Survey

City LogoOur top priority at the City of La Habra is ensuring the satisfaction of our valued residents and businesses. Please take a few moments to provide some feedback from your recent visit/contact with us so that we may find ways to better serve you.
Date of your visit: *
Department(s) you visited:*
Reason for your Visit *
Employee name(s) who helped you*
Name
Telephone Number
Email Address
Employee(s) appeared courteous and eager to help me.*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Request was handled in a reasonable amount of time*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Employee(s) was able to answer my questions or find another employee to assist me.*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Information received was accurate and complete.*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Employee(s) took the time to listen to me regarding my ideas and opinions.*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Service ecxeeded expectations.*
Strongly Agree
Agree
Neither
Disagree
Strongly Disagree
Was there a problem? If so, was it resolved satisfactorily? *
Additional Comments/suggestions: *


* These are required fields
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